General
Conditions and Instructions
Opening hours:
Our office is open from 8 to 16, from 8 to 12 on
Saturdays; it is closed on Sundays and holidays.
These are the periods when vehicles can be received
and returned.
After the opening hours, our office can be reached
by telephone.
Receipt and
return of vehicle:
Renter receives vehicle with full tank and must
return it in the same way. He can only refuel at
official filling stations otherwise Renter must
reimburse damages caused by the use of improper fuel.
In order to avoid this, we recommend asking for
invoice at every filling on which plate number of
the rented vehicle is also indicated.
(The invoice can be charged together with the
renting contract.)
Renter receives vehicle cleanly (outside and inside)
and must return it in the same way at its taking
back otherwise Letter charges cost for cleaning.
Reconciliation:
Our borrowing fees are given in days, but
reconciliations are carried out on the hour. The
shortest invoicing period is one day (24 h).
Borrowing fee must be paid and caution must be
deposited in advance when entering into contract.
Servicing:
The vehicle must be checked after covering a certain
number of kilometres. Letter bears the costs of
servicing (unless other provision is made by the
contracting parties), the place and time of which
the Renter is informed about. If a defect unsolvable
in a short time occurs or Renter expressly requires
it, Letter provides an exchange car.
Enforcement
of caution:
Letter makes use of the caution up to 100% if Renter
causes an accident and the vehicle gets damaged and
if deterioration occurred in the condition or
equipment of vehicle comparing to the state of
receipt. Caution money will be spent to the extent
of damage, which is determined on the basis of the
Technical Condition Sheet filled out and signed at
the receipt of the vehicle. In case the original
factory key and the registration book get lost (if
the vehicle was stolen), Renter holds full financial
responsibility up to the extent of damage engendered.
